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NV Access Free Screen Reader (click link for download page): spoken word Internet reading aid (Windows), for visual and learning disabilities. A pleasant male voice describes in detail what is on your screen. You no longer have to wait for the entire Internet to become accessible. A program and charity created by two blind software developers, Michael Curran and James Teh. Winner of the American Foundation for the Blind Access Award and the Federal Communications Commission Chairman’s Award for Advancement in Accessibility. Click here for free NV Screen Reader download. )

The Registered Disability Savings Plan: RDSP (click link)
allows people with disabilities and their families to put away money for future use. The Canadian government, in many circumstances, will deposit grants and bonds into your RDSP. Normally, opening and maintaining an RDSP depends on acquiring your Disability Tax Credit. The DTC (click link) further gives you a break on personal taxation. Your doctor will need to fill out a form certifying that you have a permanent disability. Legislation is in the works to certify people with episodic disabilities, so they may continue to receive tax and RDSP benefits.

The PLAN Institute (click link) is an independent, community based organization that educates, advocates and assists you to acquire and grow your Disability Tax Credit and RDSP. It's a good idea to contact them before starting the process.
Plan Institute has been working with individuals and families from across Canada to identify the barriers that people with disabilities face every day.
PLAN explores solutions and makes recommendations for reforms to public policy.

Santropol Roulant (click link)
provides organic food baskets and affordable meal delivery service. Their general store is wheelchair accessible.

How to apply for a disability pension in Quebec, if you are under 65 (click link). The forms themselves are here (click link).

Communicaid for Hearing Impaired Persons: CHIP/CAPA (click link) is a registered charity serving the anglophone community. Promotes awareness of this invisible disability, provides speech/lip reading classes, demonstrates assistive devices, and has a social club with frequent activities and outings.
YWCA Legal Information Clinic (click link). Resource centre and 30 minute lawyer consultations at 1355 René-Lévesque Blvd. West, corner Crescent, Montreal H3G 1T3. $0-20 sliding scale. Accessible office and washroom, disability parking spots on Rue Crescent (Payment machine is beside these spots). Enter through side door, on Crescent.

A sub-directory of organizations that offer legal assistance (click link), from Legal Aid to complaints about government services, consumer rights and housing law.

Tenant Rights Quebec (click link). An easy to use fact sheet. Information is also available for other provinces.

Ordinateurs pour les écoles du Québec: OPEQ (click link) supplies refurbished computers to schools, non profits, day cares and low income people.

The Human Rights Reporter publishes decisions from tribunals and courts online. Click this link for Disability Rights cases.

Westmount Recreation Centre (click link) is physically accessible, with free parking. Westmount incorporated as a city separate from Montreal---but it's still in the middle of town. The outdoor pool is gorgeous, with a lovely accessible change room, washroom and automatic doors. Non-residents can buy day passes or register for courses.

Westmount Library (click link) is also accessible, with four hours of free parking right outside the library's ramped entrance and the adjoining park. There are no curbs throughout the park, but there are some gentle slopes. The library and park are just a few yards off Sherbrooke. Non-residents must purchase a library membership.

Le Regroupement des organismes spécialisés pour l’emploi des personnes handicapées: ROSEPH (click link) is a non-profit group representing 23 Supported Employment Services for people with disabilities operating throughout Québec.

Aim Croit (click link.) Rehabilitation centre, orientation and work integration in all job sectors. Services offered in French, English, Spanish, Creole, Arabic, Hebrew and LSQ. Skill assessment, resume building, interview accompaniment, assistance with adapted equipment and grants. Free for both job seekers and employers, subsidized by Emploi Quebec.

Association québécoise interuniversitaire des conseillers aux étudiants en situation de handicap: AQICESH (click link)
assists students with disabilities in accessing university facilities, services and academic accommodations. Promotes inclusive volunteering and mutual aid in Montreal’s East End. Managed by a board of directors composed mainly of people who use its services or live in the community it serves.

Montreal Museum of Fine Arts (click link) is wheelchair accessible, and admission is free for people with mobility issues and their caregivers at all times.

NDG Food Depot (click link) is fully wheelchair accessible, including the washroom.

Action Réfugiés Montréal (click link) provides support for people detained for immigration reasons and their families, as well as twinning opportunities between settled immigrants and new refugees.

The Human Rights Commission of Quebec will hear your complaint if you have been discriminated against or harassed in an area covered by the Charter of Rights (click link)

Association Sportive et Communitaire du Centre Sud: ASCCS and Père-Ambroise Public Library (click link) in Ville Marie, close to the east side of Parc LaFontaine, are in the same building. The pool has a disability ramp, but you have to go into the family room for the accessible change room---why do pools across Canada do that? There is minimal parking outside, with two disability spots. The one at the front doors has a level entrance, the one at the side door faces steps (why?). The elevator will take you up to the library

National Educational Association of Disabled Students: NEADS (click link)
is a consumer-controlled, cross-disability charitable organization that supports full access to education and employment for post-secondary students and graduates with disabilities across Canada.

The Quebec Association for Equity and Inclusion in Post-Secondary Education: AQIEPS (click link) advocates for equal education opportunities for post secondary students with disabilities.

Kéroul (click link) provides information about physically accessible cultural and tourism sites.

Horizon Travail (click link) is a non profit that provides employment counselling and assistance for people with vision impairments and mental health issues.

L’ETAPE (click link) offers employment counselling and integration services. Offered in French and in English. For deaf and hard-of-hearing persons, we communicate in sign language (LSQ/ASL) and the oral technique.

Atwater Market (click link) and adjoining mall: 138 Atwater Avenue. All spaces should be fully accessible, but until they are, we'd like to point you towards places that are presently easy to navigate. Atwater Market boasts many flower and produce stalls, including organic. There is paid street parking alongside, but most wonderful is the huge free parking lot across the road, by Super C, SAAQ and Pharmaprix. Ignore the inaccessible ticket machine; staff no longer check cars for tickets. Enter via Duvernay, off Levis or Atwater Streets. There is a well marked crosswalk to the Market, and traffic seems to respect it. However, there is not as yet an audible signal.

The Market is about 10 minutes walk or roll from the fully accessible Lionel Groulx Metro. Buses #1 and #107 stop about 10 minutes away.

These stores have accessible entries. You may be annoyed with Super C's flexible bars at the entrance, but they push aside easily. I have had no trouble entering through the Exit doors. Atwater's stalls are accessible around each produce stand and some of the food stands, though you will have difficulty navigating with an assistive device through some of the narrower floral aisles. I found staff universally eager to bring you floral samples and otherwise assist.

Not sure whether to place BanQ, the Quebec National Library (click link), under Resources or Barriers. While the STM map shows the nearby Berri Metro as accessible, it is in fact only accessible from street level. If you have to transfer, you will face stairs. The library itself has a "hidden" parking lot in the back lane, with disability spaces by the accessible elevator. There are accessible washrooms inside the entrance and throughout, and elevators to each floor. However, if you attend an event in the auditorium and cannot climb stairs, you will be forced to sit in the back row, at the top of a steep flight. You will barely be able to see the stage. This is contrary to the library's posted accessibility statement. It is unlike other venues throughout Canada, where people with disabilities are admitted to the front row via an accessibility door.

The Americans with Disabilities Act, the ADA, has been in place for three decades. It will unfortunately take time for the Canadians with Disabilities Act to make accessibility standards clear, and enforce them. Click this link for the ADA's specific guidelines for accessibility, with a checklist.
We do not promote or receive any benefits from specific chain stores, but Walmart and Maxi Cie  provide disability scooters. This can make a real difference for people with chronic pain, etc. The one lonely scooter at the Cote des Neiges Walmart is never charged up. You may have to wait a long time for a beat up scooter at the LaSalle store, as there is a lot of competition for them (according to staff). If you can get out there, the stores in Longueil have several beautifully maintained ones. The store itself is very clean, with wide aisles for maneuvering, and staff who are genuinely pleased to help you. I purchased a rolling shopping basket, and two employees happily assembled it for me. I hope more stores start providing scooters. It's hard enough that so many block carts from even going into the parking lot. Unfortunately, it is impossible to take provided or your own scooters into the washrooms.

Perhaps because because the company is based in the US, Value Village/Village des Valeurs stores are physically accessible. Signage is not. They have disability parking spaces near the level entry, and washrooms are accessible. If only more Canadian retailers realized the value of making their stores accessible. For people with disabilities, parents, and tired able bodied people carrying purchases, accessibility is not only a social justice issue but business smarts.

The US Dept. of Transportation has prioritized miniature horses as service animals, and they are allowed on planes~The New York Times

MIRA (click link) trains guide and service dogs for people with mobility, sensory and mental health issues.

Halloween outfits for kids with disabilities (click link). I could see someone really expanding on this as a business, and making many kids feel happy and included.

General information on government and NPO services for mental health.
 (click link)

Bipolar Disorder
Borderline Personality Disorder
Eating Disorders
Obsessive Compulsive Disorder

Day Centres for people experiencing mental health issues (click link). Meals, socializing, peer and counsellor support, referrals, work skills training.                             
Support for Additional Challenges:
Addiction, Substance Abuse, Dual Diagnosis
Learning/Intellectual Disability
Sexuality and Sexual Orientation
Victims of Crime (including sexual assault)
Additional resources and supports:

In 2018, Habitations Tango, a housing complex for people with disabilities, commissioned an accessibility report for Monkland Village. Specifically, the area and amenities around Sherbrooke and Cavendish. This includes the neighbourhood recreation centre, library, cultural centre and two large shopping outlets. Many smaller amenities are in the area, from physiotherapy clinics to restaurants and stores.

The report in its entirety is below. For more photos and commentary on this area, click Our Stories.